Homebuyers

Homebuyers

Your Investment

Protected by a strong partnership

The reality of the construction business is that not everything turns out perfectly, no matter how experienced and professional your builder is. Buying a new home is likely one of the biggest decisions you’ll ever make. That’s why you should make sure your builder is covered by National Home Warranty Group.

What makes National Home Warranty unique?

We come from a group of professionals in the insurance AND residential construction businesses. This means that we’re realistic, fair and well designed for everyone involved.

We work closely with our builder members to create stable, long-term relationships. We have an in-depth knowledge of what makes them successful, and we work hard to make sure they uphold their commitment to building quality homes. If they don’t, you can rest assured knowing your new home warranty is there to help.
This site provides you with resourceful tools, helpful tips and articles about home warranty and maintenance. We are here to clarify misconceptions about home warranty insurance and to help you better understand your home warranty coverage. We’ll teach you how to reduce the chance of potential problems occurring, so you can enjoy your new home, worry free, for as long as possible. And, if you can’t resolve your concerns with your builder, we’ll help you understand how to file a claim.

 

Backed by strength and security

Aviva Canada is one of the country’s leading property and casualty insurance groups and provides home, auto, and business insurance to more than 3 million customers. Aviva is a wholly owned subsidiary of Aviva plc, the world's sixth-largest insurance group and the largest insurance services provider in the UK.

Making a claim is easy!

Nobody wants to be faced with a claim situation, especially new home buyers. As your home warranty provider, Aviva Insurance Company of Canada is here to resolve the covered defects in your home when your builder doesn't.

Who We Are

National Home Warranty Group is one of Western Canada's leading warranty administrators. Partnering with more than 3,500 registered builders, we provide new home warranty coverage to 15,000 homes and homeowners every year.

From our roots with a small group of builders in northern Alberta more than twenty years ago, National has grown steadily. Today, with offices in Edmonton, Calgary, Vancouver, and Langley we provide new home warranty products all across Western Canada. Our evolution continues, and in 2008, we became a member of the global Aviva group of companies.

Aviva Canada is one of the country’s leading property and casualty insurance groups and provides home, auto, and business insurance to more than 3 million customers. Aviva is a wholly owned subsidiary of Aviva plc, the world's sixth-largest insurance group and the largest insurance services provider in the UK.

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Performance Guidelines

Protect your investment – refer to the tools available.

To help you determine if a deficiency may be covered by your warranty, refer to the Performance Guide in your area. One of the most important things you can do to keep your new home in top shape is perform regular maintenance. Refer to the Maintenance Manual regularly to help prevent problems yourself.

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Programs for Homebuilders. Protect every project

Whether you’re building a single or multi family home, completing a building envelope remediation, or belong to a Strata or Condominium Corporation, National Home Warranty has plans and products to keep you and your clients covered.

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Talking to your builder

You play a role in making sure you can communicate freely and with ease with your builder throughout every step if the construction process.