To our Valued Customers:

Please be advised that our Edmonton Branch will be closed Wednesday, October 18th through Friday, October 20th. Business will resume on Monday, October 23th at 8:30.
Please contact our reception desk at 604-455-9155 for any urgent concerns or inquiries.

homebuyers

 Your Investment

Protected by a strong partnership

The reality of the construction business is that not everything turns out perfectly, no matter how experienced and professional your builder is. Buying a new home is likely one of the biggest decisions you’ll ever make. That’s why you should make sure your builder is covered by National Home Warranty Group.

What makes National Home Warranty unique?

We come from a group of professionals in the insurance AND residential construction businesses. This means that we’re realistic, fair and well designed for everyone involved.

We work closely with our builder members to create stable, long-term relationships. We have an in-depth knowledge of what makes them successful, and we work hard to make sure they uphold their commitment to building quality homes. If they don’t, you can rest assured knowing your new home warranty is there to help.
This site provides you with resourceful tools, helpful tips and articles about home warranty and maintenance. We are here to clarify misconceptions about home warranty insurance and to help you better understand your home warranty coverage. We’ll teach you how to reduce the chance of potential problems occurring, so you can enjoy your new home, worry free, for as long as possible. And, if you can’t resolve your concerns with your builder, we’ll help you understand how to file a claim.

 

Making a claim is easy!

Nobody wants to be faced with a claim situation, especially new home buyers. As your home warranty provider, Aviva Insurance Company of Canada is here to resolve the covered defects in your home when your builder doesn't.

 

Our Programs

We offer new home warranty plans to cover single and multi-family homes. And we’re here to help you understand your warranty, whether you’re a homeowner or a builder.

Talking to your Builder

 You play a role in making sure you can communicate freely and with ease with your builder throughout every step of the construction process. 

Maintenance Manual

Following a consistent schedule of maintenance and repairs will help you preserve your home by preventing problems before they occur. 

National Home Warranty Group is one of Western Canada's leading warranty administrators. Partnering with more than 3,500 registered builders, we provide new home warranty coverage to 15,000 homes and homeowners every year.

From our roots with a small group of builders in northern Alberta more than twenty years ago, National has grown steadily. Today, with offices in Edmonton, Calgary, Vancouver, and Langley we provide new home warranty products all across Western Canada. Our evolution continues, and in 2008, we became a member of the global Aviva group of companies.

Aviva Canada is one of the country’s leading property and casualty insurance groups and provides home, auto, and business insurance to more than 3 million customers. Aviva is a wholly owned subsidiary of Aviva plc, the world's sixth-largest insurance group and the largest insurance services provider in the UK.