Be Prepared for a postal disruption:
Mail Service could come to a halt if Canada Post and the postal workers aren’t able to reach a new labour agreement.

Builder Members
If you are expecting any documentation from National by mail, please contact our office.  Any time sensitive correspondence should be sent to our office by email to or by fax to 604-408-1001 in BC or 780-426-2723 in the Prairies

If you have not received your New Home Warranty Policy and are expecting it, please contact our office at 1-888-243-8807 or by email to so we can make arrangements to email a copy of your policy to you.

Our Cloverdale Office has Moved

Effective March 1, 2015 our new location will be:
National Home Warranty Group Inc.
#200, 8621-201 Street, Langley, BC, V2Y 0G9
Phone: 604-455-9155
Fax: 604-455-9156

Backed by strength and security

National Home Warranty is backed by one of Canada's largest insurance companies, serving close to 3 million customers.


Performance Guidelines

Protect your investment – refer to the tools available. 
To help you determine if a deficiency may be covered by your warranty, refer to the Performance Guide in your area. One of the most important things you can do to keep your new home in top shape is perform regular maintenance. Refer to the Maintenance Manual regularly to help prevent problems yourself. 

Programs for Homebuilders. Protect every project.

Whether you’re building a single or multi family home, completing a building envelope remediation, or belong to a Strata or Condominium Corporation, National Home Warranty has plans and products to keep you and your clients covered.